Thousands of Texas nurses demonstrate excellence in clinical practice, patient care, education, administration, and research each day. Good Samaritan annually recognizes the "best of the best" in the Houston/Texas Gulf Coast area through its Excellence in Nursing Awards.
As a nurse at Memorial Hermann Northeast, Heather has taken on leadership roles in the Hospital Clinical Practice Results Committee, Emergency Department Council, and ED Redesign committees and serves as relief charge nurse. Additionally, Heather is actively involved in the ED orientation of new employees and staff education and believes the “best way to train staff is to properly educate them from the beginning.” This year, Heather was awarded the 2009 Clinical Excellence Award at Memorial Hermann Northeast. Her coworkers are enthusiastic supporters of Heather and recognize her as a “nurse’s nurse,” and her supervisors describe her using praises such as “She’s exactly what you would expect a real nurse to be” or “She represents the best of the best nurses.” Her co-workers appreciate her sense of humor to ease difficult situations; her ability to provide empathic, caring concern to patients and staff; and her commitment to set a positive tone within the department.
While each unique branch of nursing increased her knowledge and skills, Cindy still hadn’t found that perfect fit for her nursing calling. She recalls, “One day, quite by chance, I found a tiny ad in the Bryan newspaper advertising for a hospice nurse. I took a chance and applied for the position. I had seen critically ill patients die in ICU, and I knew that there had to be a better way for nurses to care for patients who were terminally ill and dying. There had to be a better way for us to care for the sickest patients.”